Cancellation Policy

Sometimes, life happens and lessons have to be rearranged, but we understand this doesn't make cancelled lessons any less frustrating! With this in mind, our cancellation policy has been updated to ensure that students have a reasonable degree of flexibility, but CleverTutors are also protected against last minute change-of-plans. Students can cancel any time up to 24 hours before the lesson start time for free, but any lessons cancelled within 24 hours of the start time can result in the student incurring a charge. A cancellation is eligible for a charge when you or your students cancel within 24 hours of the start time and the reason for cancelling is due to the student. Lessons that are automatically cancelled by the system due to a student not confirming in time are not eligible for a charge.

Contact Details

• 76 Wayside Road, St Leonards, Ringwood, UK

  07778329850

  faith@clevertutors.org